What To Do If Your Commercial Passenger Lift Breaks Down
Getting stuck in a lift is everyone’s worst nightmare, but it can be just as stressful dealing with the problem from the outside. If your business’ passenger lift has broken down, you’ll need to react quickly and appropriately to keep everyone safe and minimise the damage caused. Here, we offer a step-by-step guide for what to do if your passenger lift breaks down:
This is easier said than done, but it’s important to stay calm. Your employees, guests and customers will look to your reaction to see how they should behave, and if you’re calm, they are more likely to be. Staying calm will also help you make sensible decisions.
Contact the people stuck inside
If there are people stuck inside the lift, get in touch to assure them that everything is under control. They are likely to be frightened and will need to know that the breakdown is being dealt with. Otherwise, they may try to pry the doors open, putting themselves and anyone else inside the lift at risk. Ask them to sit tight and wait for help to arrive.
Nobody should try to get inside the lift while it’s broken. Put emergency signage up around the elevator to encourage people to stand back and find an alternative route to the level they’re looking for.
Don’t attempt to fix the issue yourself
No matter what, you must not try to fix the lift yourself. There are multiple reasons why the lift might have broken down, and unless you are qualified to fix the issue, you must leave it to the professionals. You run the risk of making the problem much worse and could put yourself and everyone else within the building at risk, so no matter what, don’t attempt to get involved.
Call an emergency lift repair company
If your passenger lift has broken down, you must call an emergency lift repair company immediately. They will have the knowledge, skills and resources necessary to repair your lift as efficiently and safely as possible. Calling a professional lift repair company will ensure the safety of anyone stuck inside the lift and will minimise the damage caused to your building.
Make sure you choose a company with lift engineers available 24-hours a day, seven days a week. This ensures that no matter when the emergency occurs, there’s a team of lift specialists on hand to deal with it.
Have your lift maintained regularly following the incident
A lift repair company will also be able to offer regular lift services after the incident, helping you to prevent similar issues from happening in the future. Having your lift inspected and maintained frequently will minimise the risk of another breakdown and will give you the peace of mind needed that your passenger lift is running smoothly and safely.
Whether you’re experiencing problems with your passenger lift or you want to book a lift service, look no further than ADL Lift Services. Our team of qualified engineers specialises in the installation, repair and maintenance of all types of lifts and are available around the clock for emergency callouts and more. For more information, get in touch with us at ADL Lift Services today.
