Why It’s Important to Leave Lift Repair to Professional Lift Maintenance Companies 

ADL Lift Services • February 3, 2020
Interior of lift

As we’ve begun to reach new heights in construction, with buildings easily stacking tens of storeys on top of each other, it was only natural for us to begin investing in quality lifts for our buildings in an attempt to not have to climb the endless sets of stairs.

As a usual part of nearly every commercial building with 2 or more storeys, lifts remain a great way to travel. They also remain one of the safest mechanisms we use today, being 20 times safer than escalators, meaning all of those horror movies of free-falling lifts are actually an extremely remote reality.

If you’re a building owner with a lift installed, you will already know how beneficial they can be to the day to day operations of your premises, however, like all machinery, lifts can sometimes run into issues. As lifts are such an essential component, you will obviously want to get it back up and running at optimum efficiency. However, it’s important to not carry out any work yourself and, instead, should hire a licenced elevator maintenance company for any repairs that are needed.

Aside from being able to expertly fix any problems, there are a range of reasons and benefits for hiring a professional. As expert lift maintenance specialists, we’ve helped countless lift owners not only comprehensively repair their elevators but also maximise their efficiency. With this in mind, we decided to highlight why you need the help of a lift professional.

Lift maintenance and the law

As you may know lifts are subjected to various regulations to ensure that they are both serviceable for everyone and are safe to use. Firstly, the Equality Act 2010, which replaced the previous Disability Discrimination Act, requires public and commercial buildings to ‘make reasonable adjustments for disabled people, with lifts being a prime example of the regulations ensuring everyone can access the premises. With this in mind, if your lift is out of action for a long period of time, you could be breaking the Equality Act.

The other main piece of legislation is known as the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). The regulations are focused primarily on the proper and safe functioning of lifting equipment throughout the UK, including traditional elevators.

One of the caveats noted in the regulations is that the owner of the lift is responsible for its running and are required to take all the necessary precautions to minimise the chance of injury or death. Thus, if an incident occurs and it is discovered that you didn’t enlist the help of a licenced lift maintenance professional you will be in direct contravention of the regulations.

With this in mind, by having a trained technician carry out regular maintenance checks on your lift, you can ensure you’re remaining compliant with elevator regulations.

Staying safe

While the laws put in place for lifts are focused on the safety of those using your unit, it’s important to remember that, by trying to carry out any kind of lift maintenance yourself, you are putting yourself in significant danger.

As you probably realise, lifts are complex systems of pulleys and electrical components, which require a keen understanding of how they operate. Engineers are usually required to have at least an NVQ level three in engineering maintenance and an in-depth knowledge of both the various models of lifts and the equipment used to carry out repairs.

Even if you think that minor issues can be fixed with a bit of DIY, you could end up causing more damage, costing you more money and potentially putting yourself and others in danger, so why take the risk?

Customer retention

If you’re a business with an operating lift on your premises, you may be surprised to realise how significant your unit can be when it comes to customer retention. A quality lift can allow clients and employees to quickly and easily get to where they need to be rather than trudging up the stairs. Some customers will also rely on access options such as lifts due to disability.

It’s for this reason that, if a customer or employee has to use a faulty lift or worse, cannot access the unit due to being out of action, this can leave a lasting negative impression. It may even say to potential clients that, if this is how your building is treated, how well is your business run? On the other hand, having a technician to hand who can quickly tackle issues that may arise shows initiative and can get your building running efficiently.

Modernisation

Maintenance isn’t the only service that a lift company can offer, as they also have the skills to effectively modernise your unit. Replacing the various components that make up a lift with fresh and superior equipment and upgrades can inject a new lease of life into your unit, providing a range of benefits.

For starters, modernisation can drastically improve efficiency and reliability. Working faster and more efficiently, a modernisation service can also minimise the amount of breakdowns. This can have a knock-on effect of reducing the number of maintenance checks that your lift will require and will, in turn, save you a fair amount of money in the long run.

A modernised lift also has the added benefit of increasing your building’s overall value as well. As many modernisation services also offer aesthetic changes, you can update the interior of your lift, making it as stunning as the rest of your building.

How to find the best lift companies

Of course, while it is important to have maintenance and modernization services carried out, it’s equally important to ensure you’re hiring the right team. As some technicians offer a more comprehensive lift service, it is important to look out for the signs of quality.

To begin with, it’s always good to check that your chosen lift contractor is fully licenced and accredited. Luckily, there are a range of governing bodies that ensure they’re members are working to spec, such as Safe Contractor and Construction Online.

Also, as you never know when a breakdown may happen, it’s important to work with a contractor that can offer a 24 hour emergency service so that you’re never caught out without professional help.

Finally, it can be a good idea to check out previous work and to see how long the contractor has been in the business. Lift technicians who are proud of their work will be more than happy to point you to previous case studies that they have worked on and, with some contractors doing business for decades, they are more likely to have the skills necessary to carry out the job to the letter.

In need of a quality lift repair company? Get in touch with ADL Lift Services today

Your lift is a vital part to a successful business premises, which is why it’s so important to hire a team of professionals to keep it running at optimum efficiency. With over 80 years in the industry, ADL Lift Services has worked hard to cement ourselves as one of Scotland’s leading lift maintenance, design and manufacturing companies.

Offering a range of solutions for your lift issues, from expert modernisation breathing new life into an old unit, to the design and manufacturing of bespoke lifts that are the perfect fit for your premises, you can count on ADL to offer you the highest quality service possible.

If you would like to learn more about how ADL Lift Services can help you, why not get in touch with a member of our team on 01698 277 009 or visit our website for more information on our range of products and services.

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